Privacy Policy
Effective Date: May 2026
This Privacy Policy applies to Rely Insurance Agency, operated by Pluggedin LLC ("we," "us," or "our"), located at 3802 N 53rd Ave, Suite 300, Phoenix, AZ 85031. It describes how we collect, use, and protect your personal information.
Information We Collect
We collect information you voluntarily provide when you submit a quote request or contact us, including your name, phone number, email address, mailing address, and details about your insurance needs. We may also collect information automatically through standard website analytics tools.
How We Use Your Information
We use your information to:
- Respond to your insurance quote requests and inquiries
- Communicate with you about coverage options, policy updates, and renewals
- Send appointment reminders and service-related notifications
- Comply with applicable legal and regulatory requirements
- Improve our services and client experience
SMS Text Messaging
By providing your phone number and consenting through our contact form or other opt-in mechanisms, you agree to receive SMS text messages from Rely Insurance Agency (Pluggedin LLC) at the number provided. These messages may include quote information, policy reminders, renewal notices, appointment confirmations, and other insurance-related communications.
Message and data rates may apply. Message frequency varies based on your interactions with us and your policy status.
To opt out: Reply STOP to any SMS message at any time. You will receive one confirmation and no further messages will be sent unless you re-consent.
For help: Reply HELP to any SMS message or contact us at service@relyagency.com or 623-265-6262.
We do not sell, share, rent, or trade your phone number or SMS opt-in information with third parties for marketing purposes. Your consent to receive SMS messages is never required as a condition of purchasing any insurance product or service.
Data Sharing
We do not sell or rent your personal information to third parties. We may share your information with licensed insurance carriers for the purpose of obtaining quotes or binding coverage on your behalf, and with service providers who assist us in operating our business, subject to confidentiality agreements. We may disclose information when required by law or to protect the rights and safety of our clients.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. You may request deletion of your information by contacting us directly.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. No method of electronic transmission is 100% secure, but we are committed to protecting your information.
Your Rights
You have the right to request access to, correction of, or deletion of the personal information we hold about you. Contact us using the information below and we will respond within a reasonable timeframe.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
Rely Insurance Agency (Pluggedin LLC)
3802 N 53rd Ave, Suite 300, Phoenix, AZ 85031
Phone: 623-265-6262
Email: service@relyagency.com